A grateful patient shares her emotions with a girl blogger.
“It seems I know these people as if over the years, the illness of my child, my despair, hopelessness connected me with the center and today Eka and her colleagues are my friends! I will not tire of thanking those who have taken on a huge responsibility and handed me and my child into the hands of such caring and sincere people. ” -These are the words of Lela, Ilya's mother, who emotionally talks about the company and the clinic, where her son had undergone a complicated operation. A grateful patient, a successful operation, an excellent clinic, caring people - there is not a lot of this around us, so I became interested in the details.
A six-year-old Ilya had a lump on his forehead - Ilya is a very naughty boy, who probably fell and hit his forehead - his parents thought. The lump did not disappear, not a single doctor, not the second, fifth and tenth doctor, understood anything, so three years passed and one day Ilya with a high fever and cramps went to a children's clinic. Based on computed tomography, doctors diagnosed a congenital arachnoid cyst. Three months later, Ilya re-entered the clinic and a consultation of doctors made a decision - surgery.
“The opinion of a single neurosurgeon and their recommendations did not coincide with each other, we had to take a decision ourselves, probably at the level of intuition. At this time, despair took it up, for three years the child could not make a correct diagnosis and treatment, I did not know how reliable the surgical intervention was ... The Godmother Ilya enlightened us and advised us to contact the mediator company. I remember the first call to Eka, I immediately realized that I was on the right track and that everything would be fine ... "
So Ilya and his mother got into the ACIBADEM clinic. The first positive emotion of the ball is that the clinic did not leave the hospital feeling at all - starting from the airport, where the clinic representative meets you, ending with the doctor - everyone is very well-disposed and you feel like everybody is your friend.
“It’s as if everyone here was just waiting for us, and the whole clinic worked for us, felt that Eka and her team were there all the time, they were constantly in touch with the clinic coordinator and all the details were settled earlier than we would need. Professor Ilham Elmach for me is the ideal doctor, caring, reliable and tireless professional. He spent so much time explaining to us each procedure, that I felt at a lecture, here they care not only about the patient, but about his attendants. The doctor’s assistant, Ms. Burju Kahramani, hugged me and soothed me with tears in her eyes when Ilya was brought in for an operation. The translator of the clinic - Elip Pasha - everyone thought that she was a member of our family, for four days she did not leave us for one minute, I felt so much attention, mostly the merit, of the center of the mediator who sent us to this clinic . This is a wonderful feeling when you realize that there are such people near you who give hope with their professionalism, experience and frankness. I found such a family and this family is HTICENTER, a medical tourism company, ”says Ms. Lela Kozmava.
